Privacy Policy

App name: Uni-Vishwas
Last updated: 30 April 2026

Uni-Vishwas is a free-to-use mobile application designed to help manage housing society activities. This Privacy Policy explains how we collect, use, store, and protect information when you use the app.

1. Information We Collect

Depending on the features used in the app, we may collect the following information:

• Account and profile information: such as name, mobile number, email address, flat/unit number, society name, and user role.
• Housing society activity information: such as complaints, service requests, notices, visitor entries, maintenance-related details, and other information submitted by users through the app.
• Photos or images: if you choose to upload or capture images for society-related purposes, such as complaints, documents, visitor records, or profile/community information.
• Device and app usage information: such as app performance data, device type, operating system version, crash logs, and basic usage information needed to maintain and improve the app.

2. Camera Permission

The app may request access to your device camera. Camera access is used only when you choose to use a feature that requires it, such as capturing or uploading photos, scanning codes, or submitting images related to housing society activities. The app does not access the camera in the background.

3. How We Use Information

We use the collected information to:

• Provide and manage housing society services through the app.
• Enable communication between residents, society administrators, committee members, staff, or service providers where applicable.
• Process complaints, visitor entries, notices, maintenance requests, and other society-related activities.
• Improve app functionality, security, and user experience.
• Provide support and resolve technical issues.

4. Sharing of Information

We do not sell users' personal information. Information may be shared only when necessary for the operation of the app, such as with authorized housing society administrators, committee members, staff, or service providers who need the information to manage society activities. We may also share information if required by law or to protect the rights, safety, or security of users, the society, or the app.

5. Data Storage and Security

We take reasonable steps to protect user information from unauthorized access, loss, misuse, or alteration. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain user information only for as long as necessary to provide the app services, comply with legal obligations, resolve disputes, and manage housing society records. Users may request deletion of their personal information as described below.

7. User Choices and Data Deletion

Users may contact us to request access, correction, or deletion of their personal information. Some information may need to be retained where required for society records, legal compliance, dispute resolution, or legitimate administrative purposes.

8. Children's Privacy

Uni-Vishwas is intended for housing society management and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Third-Party Services

The app may use third-party services for hosting, analytics, notifications, crash reporting, or other app functionality. These third-party services may collect information in accordance with their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the app after changes are posted means you accept the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or want to request access, correction, or deletion of your data, please contact us:

Developer / Company: [Your company or developer name]
Email: [Your support email address]
Address: [Your business address, optional]

Please replace the contact placeholders above with your actual details before publishing this page.